Support
Help Center
Can't find what you're looking for? Email us at support@sealedkiss.com.
Getting started
How do I create an account?
Visit app.sealedkiss.com/auth/sign-up and enter your email. You'll be guided through setting up your profile and connecting Stripe.
How do I set up my storefront?
After signing in, go to Settings → Storefront. Add your bio, photos, and services. Your page is live immediately at app.sealedkiss.com/store/your-slug.
Bookings
How do clients book with me?
Clients visit your storefront and click "Book". They choose a service, pick a time from your available slots, and confirm. You'll receive a notification.
Can I block off time?
Yes — in your Calendar settings you can block specific dates and times, set your working hours, and add buffer time between appointments.
Payments
When do I receive my money?
Stripe pays out on your standard payout schedule (typically 2 business days after a payment). Funds go directly to your connected bank account.
What fees does SWAK charge?
SWAK charges a monthly subscription fee (see Pricing). Stripe charges their standard processing fee (2.9% + 30¢ per transaction). SWAK does not take a cut of your sales.
Account & billing
How do I cancel my subscription?
Go to Settings → Billing → Cancel subscription. Your account stays active until the end of the billing period.
Can I change my plan?
Yes — upgrade or downgrade anytime from Settings → Billing. Changes take effect at the next billing cycle.